Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking There are, however, often special promo prices now and then that help sweeten the deal. For instance, the Exetel NBN 50 plan, at the time of writing, is the same price as the Exetel NBN 25 plan. For $54.95 a month, you’ll get typical evening speeds of 50Mpbs. After six months, the plan will revert back to it’s usual pricing of $69.95 a month. You can see how it compares to other NBN 50 plans. And if you’re already an Exetel customer and curious about how fast your NBN is, you can always complete an NBN speed test. You can see how the Exetel NBN 100 plan compare to other NBN 100 plans below.

Untimed local calls: 10 cents per call Untimed national calls: 10 cents per call Untimed 13/1300 calls: 25 cents per call Calls to Australian mobiles: 20 cents per minute Exetel to Exetel calls: free

There are also no contracts, and you can opt to BYO a modem, Otherwise, you can the option of paying $130 upfront for a ZTE Gigabit WiFi-6 MESH 1800Mbps Modem. The one other premium add-on is an internet connection-level protection feature called Home Secure, which starts as a two-month trial, but that trial can extend to three months if you choose to pay $6 a month (you can cancel at any time). There aren’t any other perks, though, so Exetel isn’t the provider for you if you’re after entertainment bundles, reward perks, exclusive content offers, or Superfast/Ultrafast NBN. In terms of customer satisfaction, user reviews on sites like Product Review and Trustpilot paint different pictures. Of the 6,000+ reviews on Trustpilot, more than half are either excellent (five stars) or great (four stars). The 1,350+ reviews on Product Review, though, have the majority of reviews at one star, with average scores for value for money, low scores for customer service and transparency, and more people than not saying the speeds are inadequate. To put all of that into context, though, averaging these scores out still sees Exetel in the top 10 of the providers in our internal ranking system. Punch in your address to confirm availability, select the NBN plan that best suits your home’s internet needs, then select ‘Yes’ or ‘No’ for your preferred optional inclusions: free modem, home phone service and Home Secure subscription. You’ll see all of the fees and inclusions outlined at the bottom of the page; then click on ‘Order Now’ when you’re ready to go.

residentialsales@exetel.com.auresidentialsupport@exetel.com.au

Otherwise, you can give Exetel a buzz on 13 39 38 and talk to somebody over the phone. Exetel is one of the better providers when it comes to managing phone support expectations. Over on the Exetel website, you will find a live estimate of waiting time and the number of people in the queue in front of you.